Returns & Exchanges

At BOSTANTEN, we stand by the quality of our leather goods and offer a 30-day hassle-free return policy for all unused items in their original packaging. Whether you changed your mind or received a defective product, we are committed to ensuring your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original dust bags and boxes, ensuring all tags are attached and the product shows no signs of wear.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned leather goods, we will process your refund or exchange within 5-7 business days to your original payment method.